1 Introduction
These Terms and Conditions ("Terms") govern your use of the win988 online gaming platform, including the website at win988.win, the win988 mobile app, all games, sports betting markets, promotions, bonuses and any other service offered under the win988 brand (collectively, the "Platform").
By registering an account on win988, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, do not register an account and do not use the Platform.
win988 may update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. Continued use of the Platform after an update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.
These Terms apply to all players on win988 regardless of the device used to access the Platform — desktop browser, mobile browser or the win988 app.
2 Eligibility
To register and use a win988 account, you must meet all of the following conditions at the time of registration and on an ongoing basis throughout your use of the Platform:
- You must be at least 18 years of age. The win988 platform is strictly for adults. Age verification is carried out at registration and before first withdrawal processing.
- You must be registering as an individual acting on your own behalf, not on behalf of another person or any corporate entity.
- You must not currently be self-excluded from win988 or subject to a cooling-off period you have requested.
- You must not have had a win988 account previously closed due to a breach of these Terms.
- You must be the legal owner of the payment method used for deposits and withdrawals on your account.
- You must provide accurate, truthful and complete information at registration. win988 reserves the right to verify any information provided at any time.
Registering an account on behalf of someone else, providing false information during registration, or attempting to use the Platform while ineligible are all grounds for immediate account closure and forfeiture of any balance held.
3 Account Registration
Each individual may hold only one win988 account. If more than one account is detected linked to the same individual — whether by name, payment method, device, IP address or any other identifier — win988 reserves the right to close all associated accounts and withhold any balances or bonus funds held across those accounts.
You are responsible for keeping your account login credentials secure. Do not share your password with anyone. win988 will never ask you for your password by email, SMS or live chat. Any activity carried out on your account using your credentials is your responsibility unless you have notified win988 of unauthorised access.
- Registration requires a valid email address, a password and basic personal details. All information must be accurate and kept up to date.
- win988 may request identity verification documents at any stage. These typically include a valid CNIC, proof of address and payment method confirmation.
- Accounts that have not completed identity verification may have deposit, withdrawal or gameplay restrictions applied until verification is complete.
- win988 reserves the right to close or suspend any account where verification documents cannot be confirmed as genuine.
Completing your identity verification early means faster withdrawal processing. Players who have fully verified accounts typically see withdrawal requests handled more quickly than those with pending verification.
4 Deposits
All deposits on win988 are processed in Pakistani Rupees (PKR). win988 accepts deposits via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and supported mobile wallets. The available methods and minimum deposit amounts for each are displayed in the Deposit section of your account.
- Deposits must be made from a payment method registered in your own name. Deposits from third-party accounts are not permitted and will trigger a review.
- JazzCash and Easypaisa deposits are typically processed instantly. Bank transfer processing times vary depending on the sending bank.
- win988 does not charge fees on deposits, though your payment provider may apply their own transaction fees — check with your provider before depositing.
- win988 reserves the right to decline a deposit or request supporting documentation if a transaction triggers a review under internal risk or anti-fraud processes.
- Depositing on win988 constitutes your agreement that the funds are from a legitimate source and are your own to use for gaming purposes.
If a deposit does not appear in your account within the expected processing window, contact win988 live chat with your transaction reference number. Do not initiate a chargeback before raising the issue with support — chargebacks initiated without prior contact are treated as a breach of these Terms.
5 Withdrawals
Withdrawals on win988 are processed in PKR to the same payment method used for the most recent deposit, wherever possible. win988 applies a same-method withdrawal policy as a standard anti-money laundering measure.
- Withdrawals are only processed to payment methods registered in your own name. win988 does not process withdrawals to third-party accounts under any circumstances.
- Identity verification must be completed before your first withdrawal is processed. This is a mandatory step regardless of the amount requested.
- Active bonus wagering requirements must be fully completed before bonus-related winnings can be withdrawn. Real-money funds deposited without an active bonus are not subject to wagering requirements.
- win988 processes withdrawal requests within the timeframe stated in the Deposit and Withdrawal section. Processing times vary by payment method.
- win988 reserves the right to request additional documentation for any withdrawal request as part of standard verification processes.
- Initiating a chargeback or payment dispute while a withdrawal request is under review is treated as a breach of these Terms and may result in account suspension.
Players with fully verified accounts and a consistent payment history generally experience faster withdrawal processing. Completing your CNIC verification and linking your JazzCash or Easypaisa account to your win988 profile before your first withdrawal is strongly recommended.
6 Bonuses and Promotions
win988 offers a range of bonuses and promotions to registered players. These include welcome bonuses, deposit match offers, free spins, cashback promotions, and seasonal offers tied to cricket events such as PSL and T20 internationals. Full terms for each active promotion are published on the Promotions page.
- All bonuses carry wagering requirements. The specific wagering multiplier, eligible games, minimum odds (for sports bonuses) and expiry period are stated on each promotion page.
- Bonus funds and any winnings generated from bonus funds cannot be withdrawn until all wagering requirements have been met.
- Only one bonus may be active at a time unless a promotion explicitly states otherwise. Opting into a second bonus while a first is active may result in the original bonus being forfeited.
- win988 reserves the right to withdraw a bonus offer, modify its terms, or reclaim a bonus already credited to an account if abuse or exploitation of the offer is detected.
- Bonus abuse — including but not limited to creating multiple accounts to claim offers, using betting patterns designed to exploit bonus mechanics, or coordinating with other players to exploit promotions — is a breach of these Terms and will result in account closure.
- Bonuses are for personal use only and may not be transferred between accounts.
Winnings generated while a bonus is active but before wagering requirements are completed remain subject to the wagering requirement. Withdrawing your real-money balance while a bonus is active will result in the bonus and any associated winnings being forfeited.
7 Player Conduct
win988 expects all players to use the platform in good faith and in a manner that does not negatively affect the experience of other players or the integrity of the platform itself. The following conduct is strictly prohibited:
- Opening more than one account or registering on behalf of another person.
- Using automated bots, scripts, or software to interact with the platform in a way not intended for normal player use.
- Exploiting errors, glitches or technical faults in games or the platform. Any winnings resulting from a known or suspected fault are subject to review and may be voided.
- Colluding with other players in multiplayer games or live casino environments to gain an unfair advantage.
- Harassing, threatening or abusing win988 support staff or other players in any communication channel.
- Attempting to launder money or use the platform for any illegal financial activity.
- Initiating fraudulent chargebacks or payment disputes as a means of extracting funds from the platform.
win988 monitors platform activity continuously. Any account found to be engaged in prohibited conduct will be suspended immediately pending investigation. Confirmed breaches result in permanent closure and forfeiture of all funds held in the account.
8 Games and Sports Betting
win988 offers Casino games including Slots, Live Casino tables, Crash games, Bingo and Virtual Sports, as well as a Sports Betting section covering Cricket, PSL, Football, Esports and 30+ other sports. All games and betting markets are provided subject to the following conditions:
- All non-live casino games use independently certified random number generators (RNGs). Published RTP values represent long-term statistical averages and are not a guarantee of returns in any individual session.
- Sports betting odds are set at win988's discretion and may be updated at any time before a market closes. Bets accepted at a particular price are honoured at that price.
- In-play betting markets may be suspended or closed at any time at win988's discretion, including during live events.
- win988 reserves the right to void bets placed on markets affected by clear pricing errors, data feed failures or events that have already concluded at the time of placement.
- Bingo games have specific entry times, buy-in amounts and prize structures that are displayed in the Bingo section before purchase. Tickets purchased for a room cannot be refunded once the game begins.
- win988 is not responsible for any interruption to gameplay caused by your internet connection, device, or power supply.
9 Responsible Gaming
win988 is committed to providing a gaming environment where adults can enjoy the platform within limits they are comfortable with. The following Responsible Gaming tools are available to all registered players from within the account dashboard:
- Deposit Limits: Set daily, weekly or monthly PKR caps on deposits. Limits take effect immediately when set and can only be increased after a mandatory cooling-off period.
- Session Reminders: Configure time-based alerts that appear during active sessions to prompt a conscious review of your gaming activity.
- Self-Exclusion: Close access to your account for a defined period. Self-exclusion cannot be reversed before it expires. This is a firm commitment tool.
- Activity History: Full account activity including deposits, bets, wins and withdrawals is accessible from your account dashboard at any time.
win988 encourages all players to set a budget before depositing, to treat gaming as entertainment rather than a source of income, and to use the available tools if they feel their gaming activity is getting outside the boundaries they are comfortable with. If gaming stops being enjoyable, take a break.
win988 is strictly for players aged 18 and above. If you believe someone under 18 has accessed or is attempting to access the Platform, contact support immediately via live chat.
10 Privacy and Data
win988 collects and processes personal data as described in the win988 Privacy Policy, which is available at win988.win/privacy-policy. By registering an account you consent to the collection and processing of your personal data in accordance with that policy.
- Personal data is used for account management, identity verification, payment processing, fraud prevention and, where you have opted in, marketing communications.
- win988 does not sell personal data to third parties. Data may be shared with payment processors, identity verification providers and fraud prevention services as necessary to operate the Platform.
- All sessions on win988 are encrypted. Payment data is handled through a separate secure payment layer.
- You may request a copy of your personal data or request deletion of your account by contacting win988 support.
11 Limitation of Liability
win988 provides the Platform on an "as available" basis and makes no warranty that the Platform will be uninterrupted, error-free or free from technical faults at all times. Scheduled maintenance, emergency updates and circumstances outside win988's control may result in temporary unavailability.
- win988 is not liable for losses arising from interrupted gameplay due to connectivity issues, device failure or events outside the Platform's control.
- win988 is not liable for losses arising from a player's failure to read or understand these Terms, promotion terms, or game rules.
- In the event of a technical fault that results in incorrect odds, game results or payouts, win988 reserves the right to void affected bets or adjust payouts to the correct amounts upon investigation.
- win988's total liability to any individual player in connection with any single incident or series of related incidents is limited to the net deposits made by that player in the preceding 30 days.
Nothing in this section limits win988's liability for fraud, wilful misconduct or any other liability that cannot be excluded under applicable law.
12 Account Termination
win988 reserves the right to suspend or close any account at any time if a breach of these Terms is suspected or confirmed, if required to do so for risk management, anti-fraud or compliance reasons, or at the account holder's own request.
- Players wishing to close their account voluntarily can do so via the account settings or by contacting live chat support. Any real-money balance remaining at closure will be returned to your registered withdrawal method after identity verification.
- Where an account is closed due to a confirmed breach of these Terms, any balance held in the account — including both real-money and bonus funds — may be forfeited at win988's discretion.
- Self-excluded accounts are closed for the duration of the exclusion period and cannot be reopened early regardless of the reason given.
- Accounts closed at win988's discretion due to fraudulent activity, abuse or breach of Terms are permanently closed. New registrations from the same individual will be declined.
13 Changes to These Terms
win988 may amend these Terms at any time. Material changes will be communicated to registered players via the email address on their account or through a notice on the Platform. The updated Terms will be published on this page with a revised "Last Updated" date.
Continued use of the win988 Platform after the updated Terms have been published constitutes your acceptance of the changes. If you do not agree to the revised Terms, you should stop using the Platform and request account closure through live chat support.
win988 recommends bookmarking this page and checking it periodically, particularly before claiming a new promotion or making a withdrawal, so that you are always working from the current version of the Terms.